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jheideman

SUP and updating Office

Question

I'm pretty new with using SUP to update windows and office so sorry if this has been covered.

 

I've recently setup SUP, and everything seems to be running fine. I've sync'ed, I've created my search folders, I've downloaded updates, I've deployed updates.

 

Problem is I've gotten to the Service Pack for Office 2010 and when I click to install it on a client machine it prepares to download, and then a couple seconds later it fails. All other updates have downloaded and installed just fine up to this point.

 

I've looked in the log files, but I can't seem to come up with anything. Can someone point me in the right direction as to where to start looking for a reason it fails?

 

Thanks in advance

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3 answers to this question

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Do you have multiple languages of Office 2010? My understanding is that you have to have SP1 packages available for all proofing tools languages installed on a Office 2010 installation.

 

Hope this helps.

 

Cheers,

Trevor Sullivan

http://trevorsullivan.net

http://twitter.com/pcgeek86

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