Software advertisements not working on win7 64 bit. But working fine on windows XP SP2

[SCCMefied]

Hello everyone

 

 

I've gotten a strange problem that I cannot figure out. I install my windows 7 64Bit Norwegian image and software using a Task sequence. Everything works fine until the computer is ready. I'm advertising the config manager toolkit to my computer and then I refresh the machine policy from the Config manager Client. Nothing happens.I then tested it on my Windows XP machine (using the same collection) and it installed instantly.

 

The execmgr.log file is showing these errors after my first startup

 

 

Software Distribution Site Settings for the client are missing from WMI. execmgr 28.10.2011 10:49:14 576 (0x0240)

Failed to instantiate UI Server {C2F23AE4-82D8-456F-A4AF-A2655D8CA726} with error 80004005 execmgr 28.10.2011 10:49:14 576 (0x0240)

Failed to instantiate UI Server 2 {E8425D59-451B-4978-A2AB-641470EB7C02} with error 80004005 execmgr 28.10.2011 10:49:14 576 (0x0240)

Failed to instantiate Updates UI Server {2D023958-73D0-4542-8AD6-9A507364F70E} with error 80004005 execmgr 28.10.2011 10:49:14 576 (0x0240)

Failed to instantiate VApp UI Server {00AAB372-0D6D-4976-B5F5-9BC7605E30BB} with error 0x80004005 execmgr 28.10.2011 10:49:14 576 (0x0240)

Software Distribution Site Settings for the client are missing from WMI. execmgr 28.10.2011 10:51:19 3792 (0x0ED0)

Software Distribution Site Settings for the client are missing from WMI. execmgr 28.10.2011 10:51:19 3792 (0x0ED0)

Common Client Agent Settings for the client are missing from WMI. execmgr 28.10.2011 10:51:19 3792 (0x0ED0)

A user has logged on. execmgr 28.10.2011 10:51:27 3284 (0x0CD4)

The logged on user is domain\user execmgr 28.10.2011 10:51:27 3284 (0x0CD4)

Software distribution agent was enabled execmgr 28.10.2011 10:51:55 3576 (0x0DF8)

 

the 80004005 error means access denied

 

 

When testing WMI connection using wbemtest (\\<primsitename>\root\sms\site_xxx) the connection goes fine using the same credentials as the Computer Client agent. Also able to run the query "select * from sms_package" and getting all packages displayed. WMI seems to connect fine.

 

Both the win7 and the winxp machine are located within the same boundaries and are both receiving policy updates. its just the execmgr.log indicating errors on the win7 machine.

 

 

Firewall rules have been setup using technet and http://www.jitcservices.com/blog/?p=28 guidelines.

 

Any ideas?

 

Regards Øyvind

[SCCMefied]

http://www.windows-noob.com/forums/index.php?/topic/2134-sccm-client-problems-on-windows-7-x64/ might be the same issue but no sure.

[SCCMefied]

Tested running the installation as administrator but still no luck

 

 

Software Distribution Site Settings for the client are missing from WMI. execmgr 28.10.2011 12:52:12 4036 (0x0FC4)

Software Distribution Site Settings for the client are missing from WMI. execmgr 28.10.2011 12:52:12 4036 (0x0FC4)

Common Client Agent Settings for the client are missing from WMI. execmgr 28.10.2011 12:52:12 4036 (0x0FC4)

Software distribution agent was enabled execmgr 28.10.2011 12:52:30 2868 (0x0B34)

[Peter van der Woude]

Failed to instantiate UI Server {C2F23AE4-82D8-456F-A4AF-A2655D8CA726} with error 80004005 execmgr 28.10.2011 10:49:14 576 (0x0240)

Failed to instantiate UI Server 2 {E8425D59-451B-4978-A2AB-641470EB7C02} with error 80004005 execmgr 28.10.2011 10:49:14 576 (0x0240)

Failed to instantiate Updates UI Server {2D023958-73D0-4542-8AD6-9A507364F70E} with error 80004005 execmgr 28.10.2011 10:49:14 576 (0x0240)

Failed to instantiate VApp UI Server {00AAB372-0D6D-4976-B5F5-9BC7605E30BB} with error 0x80004005 execmgr 28.10.2011 10:49:14 576 (0x0240)

This not a 'real' error, it just happens if nobody was logged on... Did you, by any change, select that the program can only run on a specific platform? If not, then what else is in the execmgr.log and what is the advertisement status?

[SCCMefied]

Hi Peter

 

The program is set to run on any platform. It is set to run as admin no matter if anyone has logged on.

 

The execmgr.log contains this after a reinstall of the client:

 

Software Distribution Site Settings for the client are missing from WMI. execmgr 28.10.2011 12:52:12 4036 (0x0FC4)

Software Distribution Site Settings for the client are missing from WMI. execmgr 28.10.2011 12:52:12 4036 (0x0FC4)

Common Client Agent Settings for the client are missing from WMI. execmgr 28.10.2011 12:52:12 4036 (0x0FC4)

Software distribution agent was enabled execmgr 28.10.2011 12:52:30 2868 (0x0B34)

 

Just after the OSD has completed and all applications have been installed from task sequence it comes up with the first log

Software Distribution Site Settings for the client are missing from WMI. execmgr 28.10.2011 10:49:14 576 (0x0240)

Failed to instantiate UI Server {C2F23AE4-82D8-456F-A4AF-A2655D8CA726} with error 80004005 execmgr 28.10.2011 10:49:14 576 (0x0240)

Failed to instantiate UI Server 2 {E8425D59-451B-4978-A2AB-641470EB7C02} with error 80004005 execmgr 28.10.2011 10:49:14 576 (0x0240)

Failed to instantiate Updates UI Server {2D023958-73D0-4542-8AD6-9A507364F70E} with error 80004005 execmgr 28.10.2011 10:49:14 576 (0x0240)

Failed to instantiate VApp UI Server {00AAB372-0D6D-4976-B5F5-9BC7605E30BB} with error 0x80004005 execmgr 28.10.2011 10:49:14 576 (0x0240)

Software Distribution Site Settings for the client are missing from WMI. execmgr 28.10.2011 10:51:19 3792 (0x0ED0)

Software Distribution Site Settings for the client are missing from WMI. execmgr 28.10.2011 10:51:19 3792 (0x0ED0)

Common Client Agent Settings for the client are missing from WMI. execmgr 28.10.2011 10:51:19 3792 (0x0ED0)

A user has logged on. execmgr 28.10.2011 10:51:27 3284 (0x0CD4)

The logged on user is domain\user execmgr 28.10.2011 10:51:27 3284 (0x0CD4)

Software distribution agent was enabled execmgr 28.10.2011 10:51:55 3576 (0x0DF8)

You can see that it says that software distribution agen was enabled and then nothing......

 

The advertisement status says 0 0 0 0 0 0 0 0 0 0 so I know that the computer has not picked up anything

 

The ccmexec.log is showing that the machine is processing policy updates all the time but I cannot see it mentioning the advertisement id or anything like that anywhere. I have setup the FSP and nothing is showing wrong during the installation.

The XP machine is receiving everything straight away after updating machine policy. The windows 7 machine gets nothing. I have tested installing a win7 client from the install media and installing the SCCM client manually and it got the same issue so its not the WIM. Forums on other sites mention UAC and Firewall rules... but there is no differense when I turn these off or enable all ports on tcp/UDP

Now when I first setup the system 1 1/2 month ago, everything worked fine. Since then the only thing we have done to the SCCM is to install hotfixes for different issues. Im starting to believe that one of these have screwed up the client installation. Now I just checked the systems and it turns out I have a WIn7 machine that works as intended. The client was installed in the very start of the SCCM setup. Using the same installation files (from c:\windows\ccmsetup on the machine that works) did not change the fault. I have imported all firewall settings from that computer onto the newinstalled computer but no change it will not receive anything and the logs are all the same. I'm stuck....

 

This is our list of hottfixes. Please post more if you have something useful.

SCCM 2007 Post-SP2 Hotfixes:

The Distribution Manager that is in System Center Configuration Manager 2007 SP2 does not honor the "Number of retries" and "Delay before retrying (minutes)" retry settings

http://support.microsoft.com/kb/978021/en-us

The "Date modified" attribute for each file is changed after you deploy the files to a client computer by advertising a task sequence from a System Center Configuration Manager 2007 SP2 site server

http://support.microsoft.com/kb/2276865/en-us

Description of the prerequisite hotfix for System Center Configuration Manager 2007 R3

http://support.microsoft.com/kb/977384/en-us

A long delay occurs when you click "Refresh" to view the latest membership in a dynamic collection on a System Center Configuration Manager 2007 SP2 site server

http://support.microsoft.com/kb/982400

The deployment package is not available for an assigned client in a protected boundary for a branch distribution point if you enable a certain option in System Center Configuration Manager 2007 SP2

http://support.microsoft.com/kb/2205131/en-us

OSD: You cannot import a driver package into a System Center Configuration Manager 2007 SP2 site if one or more driver files in the package are already imported into the site

http://support.microsoft.com/kb/2213600/en-us

You cannot import a driver into an OSD image if the driver is signed for only the Windows 7 operating system in SCCM 2007 SP2

http://support.microsoft.com/kb/978754/en-us

The computer associations are not created by the import computer information wizard in SCCM 2007 Service pack 2

http://support.microsoft.com/kb/980270/en-us

Long delay when you distribute a package to a three-tier hierarchy in System Center Configuration Manager 2007 if the hierarchy has many distribution points

http://support.microsoft.com/kb/2559225/en-us

A System Center Configuration Manager 2007 Service Pack 2 (SP2) site server randomly hangs when it is processing status messages

http://support.microsoft.com/kb/982399/en-us

[SCCMefied]

Problem solved. Obsolete records. Embarrasing.....

[TonyE]

"Obsolete records" ?

[GOZIEERIC]

Hello Guys,

 

Am having a kind of problem here.

 

Now my Client Computers done install updates and after much troubleshooting, i discovered the content of the folder

 

c:\Windows\System32\ccm\Cache

 

is empty for all clients.

 

plz see Directory list as I have taken time to open them both and discovered they are all empty.

 

this is coupled with this error message in execmgr.log

 

 

Failed to instantiate UI Server {C2F23AE4-82D8-456F-A4AF-A2655D8CA726} with error 80004005

Failed to instantiate UI Server 2 {E8425D59-451B-4978-A2AB-641470EB7C02} with error 80004005

Failed to instantiate Updates UI Server {2D023958-73D0-4542-8AD6-9A507364F70E} with error 80004005

Failed to instantiate VApp UI Server {00AAB372-0D6D-4976-B5F5-9BC7605E30BB} with error 0x80004005

 

 

 

Volume in drive C has no label.

Volume Serial Number is 0466-3433

 

Directory of c:\windows\SysWOW64\ccm\Cache

 

30-Apr-12 08:09 AM <DIR> .

30-Apr-12 08:09 AM <DIR> ..

11-Apr-12 03:32 PM <DIR> 01e18225-b952-4c71-b71a-75325a2b3165.1.System

30-Apr-12 08:09 AM <DIR> 080da211-a4b6-4862-a76b-c22b6ad1a4b5.1.System

11-Apr-12 03:39 PM <DIR> 196bf6e6-d8dd-4f49-8b1c-04a9aa14852f.1.System

11-Apr-12 03:32 PM <DIR> 31ac192f-a093-4e2b-aa3a-ff40b6581474.1.System

30-Apr-12 08:09 AM <DIR> 419222df-e955-4437-ba12-1db83ff6dc5c.1.System

30-Apr-12 08:09 AM <DIR> 5b8222b9-80e8-465f-a827-ef18dcda0a7d.1.System

30-Apr-12 08:09 AM <DIR> 5dbe7d3a-54d2-4aba-be66-a544655e94da.1.System

11-Apr-12 03:13 PM <DIR> 76dcb43f-52f0-4e9e-8746-b90ad5e7bca2.1.System

30-Apr-12 08:09 AM <DIR> 831b4d14-425b-4960-84ae-7f5b6932d177.1.System

30-Apr-12 08:09 AM <DIR> 9d33f980-59ec-4bee-b83e-6e78c4e21fce.1.System

30-Apr-12 08:09 AM <DIR> a342138c-b219-49cd-9851-217139b8f634.1.System

11-Apr-12 04:07 PM <DIR> bd39a86b-93fa-4c21-9df3-8b7dfc1afe5c.1.System

30-Apr-12 08:09 AM <DIR> be82d4ec-e2aa-4e31-b0cb-60a71c41a60f.1.System

30-Apr-12 08:09 AM <DIR> cc887950-d1b5-45a8-aa5d-0bd593defcf6.1.System

30-Apr-12 08:09 AM <DIR> cc922720-3718-46b0-a6d7-bca157dc7525.1.System

30-Apr-12 08:09 AM <DIR> ce770510-24a5-487c-b864-d71b1837edee.1.System

30-Apr-12 08:09 AM <DIR> d27e6166-5484-4174-ad94-b5bd0405d3d9.1.System

11-Apr-12 04:03 PM <DIR> d5c484aa-29be-44ad-b556-df47141d09e2.1.System

11-Apr-12 03:29 PM <DIR> d77e8803-4154-4842-9135-8ae0e164ca42.1.System

0 File(s) 0 bytes

21 Dir(s) 182,648,299,520 bytes free

[Peter van der Woude]

That's not a real error, it just happens when nobody was logged on.. Also I'm wondering what your issue is. This topic is about software advertisement, but when I'm reading your post it looks like you're having problems with software updates...If so, then you shouldn't be looking at the execmgr.log, but at the software update logs.

[sekhar]

Hi,

 

i am also troubling with the same issue...

 

can any one help to solve this one?

 

Thanks in advance

[Peter van der Woude]

You need to give (a lot) more information... All advertisements? always? all clients? did you check the client logs? etc...