akash1221 Posted November 19, 2011 Report post Posted November 19, 2011 Hello, Recently my company merged with another. The new company has SCCM but has Remote Tools disabled, but wants to allow Remote Assistance. Is this possible? I thought that you need to have Remote Tools enabled to allow Remote Assistance to function properly via SCCM Management Console. Am I correct in my assumption? Thank you, Akash Quote Share this post Link to post Share on other sites More sharing options...
0 Jorgen Nilsson Posted November 19, 2011 Report post Posted November 19, 2011 Hi, There are now connection between remote tools and remote assistance to get them to work through the sccm console, you even configure remote assistance using group policy objects and still launch the remote assistance session using the SCCM console. regards, Jörgen Quote Share this post Link to post Share on other sites More sharing options...
Hello,
Recently my company merged with another.
The new company has SCCM but has Remote Tools disabled, but wants to allow Remote Assistance.
Is this possible?
I thought that you need to have Remote Tools enabled to allow Remote Assistance to function properly via SCCM Management Console.
Am I correct in my assumption?
Thank you,
Akash
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