Clients can't download updates

[king_arthur]

Hello,

 

We are running SCCM 2007 R2.

We would like to deploy OS, Software and Windows Updates using SCCM and SUP running on the same server.

Clients also have problems with getting progams and updates. Clients get advertisements but can't access/download program files!

We removed our old sms (site 1) and wsus and deployed a new sccm 2007 r2 (site 2) with sup. I have already changed the group policies but there ist still a reference to the old server!

 

execmgr.log

CancelCheckContentAvailability, content not available for program KB977384 - Advanced Client Patch Install package SE200050 execmgr 13.01.2012 14:02:36 7820 (0x1E8C)

Raising event:

[sMS_CodePage(850), SMS_LocaleID(1031)]

instance of SoftDistErrorNoContent

{

AdvertisementId = "SE2200C2";

ClientID = "GUID:7ECB8341-719E-4DBC-86F9-041F4C3900C0";

DateTime = "20120113130236.022000+000";

MachineName = "WIN7JS";

PackageName = "SE200050";

PackageVersion = "10";

ProcessID = 2760;

ProgramName = "KB977384 - Advanced Client Patch Install";

SiteCode = "SE2";

ThreadID = 7820;

Win32ErrorCode = 2147516932;

};

execmgr 13.01.2012 14:02:36 7820 (0x1E8C)

CcmExec.log:

 

OutgoingMessage(Queue='lmp_[http]mp_locationmanager', ID={4B3F04F0-348C-4CAE-A486-7B9E468B15FE}): Will be discarded (expired). CcmExec 13.01.2012 14:02:24 3864 (0x0F18)

Raising event:

instance of CCM_CcmHttp_Status

{

ClientID = "GUID:7ECB8341-719E-4DBC-86F9-041F4C3900C0";

DateTime = "20120113130236.213000+000";

HostName = "yyy SCCM01yyy.NET"; //correct server

HRESULT = "0x00000000";

ProcessID = 2760;

StatusCode = 0;

ThreadID = 3952;

};

CcmExec 13.01.2012 14:02:36 3952 (0x0F70)

Failed in WinHttpSendRequest API, ErrorCode = 0x2ee2 CcmExec 13.01.2012 14:02:45 7384 (0x1CD8)

[CCMHTTP] HTTP ERROR: URL=http://xxxwsusxxx.net/ccm_system/request, Port=80, Protocol=http, SSLOptions=0, Code=12002, Text=ERROR_WINHTTP_TIMEOUT CcmExec 13.01.2012 14:02:45 7384 (0x1CD8)

Raising event:

instance of CCM_CcmHttp_Status

{

ClientID = "GUID:7ECB8341-719E-4DBC-86F9-041F4C3900C0";

DateTime = "20120113130245.264000+000";

HostName = "xxxwsus.xxx.net"; //wrong server

HRESULT = "0x80072ee2";

ProcessID = 2760;

StatusCode = 0;

ThreadID = 7384;

};

CcmExec 13.01.2012 14:02:45 7384 (0x1CD8)

 

 

The Clients get a notification for Software Updates but aren't able to download them (same error on XP SP3 and Windows 7 machines).

 

The CAS.log shows the following error:

 

Failed to send Location Request Message ContentAccess 13.01.2012 11:38:42 7136 (0x1BE0)

Failed to create Location Request Message body ContentAccess 13.01.2012 11:38:42 7136 (0x1BE0)

GetLocationSyncEx failed with error 0x80040231 ContentAccess 13.01.2012 11:38:42 7136 (0x1BE0)

 

TheUpdateHandler.log shows the following error:

 

Failed to check whether contents are available, error = 0x80040231 UpdatesHandler 13.01.2012 11:48:32 8288 (0x2060)

Unable to get locations, no need to continue with download UpdatesHandler 13.01.2012 11:48:32 8288 (0x2060)

Raising event:

[sMS_CodePage(850), SMS_LocaleID(1031)]

instance of SMS_SUMAgentUpdateError_NoContent

{

ClientID = "GUID:7ECB8341-719E-4DBC-86F9-041F4C3900C0";

DateTime = "20120113104832.187000+000";

MachineName = "WIN7JS";

ModelName = "Site_8ABDA3F3-5679-4BD0-A824-CFE54DA27685/SUM_1f2c408f-87d8-4ffa-b866-29134b13c22d";

ProcessID = 5176;

SdmPackageVersion = "1";

SiteCode = "SE2";

ThreadID = 8288;

UpdateId = "1f2c408f-87d8-4ffa-b866-29134b13c22d";

};

UpdatesHandler 13.01.2012 11:48:32 8288 (0x2060)

CBundledUpdate -- Failed to download update (1f2c408f-87d8-4ffa-b866-29134b13c22d). Error = 0x80040669 UpdatesHandler 13.01.2012 11:48:32 8288 (0x2060)

Raising event:

[sMS_CodePage(850), SMS_LocaleID(1031)]

instance of SMS_SUMAgentUpdateError_NoContent

{

ClientID = "GUID:7ECB8341-719E-4DBC-86F9-041F4C3900C0";

DateTime = "20120113104832.187000+000";

MachineName = "WIN7JS";

ModelName = "Site_8ABDA3F3-5679-4BD0-A824-CFE54DA27685/SUM_b0d29d2d-2f9a-4999-b2a2-af2d5b705115";

ProcessID = 5176;

SdmPackageVersion = "1";

SiteCode = "SE2";

ThreadID = 8288;

UpdateId = "b0d29d2d-2f9a-4999-b2a2-af2d5b705115";

};

UpdatesHandler 13.01.2012 11:48:32 8288 (0x2060)

CDeploymentJob -- Failed to download update (b0d29d2d-2f9a-4999-b2a2-af2d5b705115). Error = 0x80040669 UpdatesHandler 13.01.2012 11:48:32 8288 (0x2060)

 

 

Thanks!

 

Regards

Jan

[wmmayms]

When using SUP with SCCM you should not specify any GPO settings for WSUS.

[king_arthur]

deactivated automated installation of updates and internal path for update server without any changes!

 

We also have a GP set for the sccm site. Is it neccessary to assign a site code via a group policy? Could this setting cause problems?

 

Is ist possible to verify that programs are available/accessable without using the management console?

 

Even a after reinstalling a client (win7 using sccm and a captured image, the TS also installed programs after deploying the image), no advertisments are available on this client.

OS deployment works fine but software distribution causes problems!

 

regards,

Jan