I have just upgraded my SMS 2K3 server to SCCM 2007 SP2 site. I also upgraded the clients (Windows XP SP3) to SCCM. The clients are installed with Remote Tools enabled (Full Control). The problem is that when I try to control the XP desktop I receive the following message in my Remote Control window:
"The remote computer is either locked, or there is no user currently logged on. Configuration Manager remote control requires an interactive user to be logged on to the computer and for the session to be unlocked. Use Remote Desktop Connection client to control this computer, or click Cancel to terminate the connection."
At the time of this message, the rest of the Remote Control window is black with a big "pause" (as in 2 vertical lines) icon appears in the top left corner and on the XP client (which I am logged in on) shows the prompt on whether I want to accept the remote control request or not. When I say yes, nothing changes on the server side Remote Control window.
The wierd thing is that the machine is NOT really locked, or logged out and its user is logged in locally to the XP machine and sitting at the desktop. Also there is no FW preventing the connection.
We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.
Hi All,
I have just upgraded my SMS 2K3 server to SCCM 2007 SP2 site. I also upgraded the clients (Windows XP SP3) to SCCM. The clients are installed with Remote Tools enabled (Full Control). The problem is that when I try to control the XP desktop I receive the following message in my Remote Control window:
"The remote computer is either locked, or there is no user currently logged on. Configuration Manager remote control requires an interactive user to be logged on to the computer and for the session to be unlocked. Use Remote Desktop Connection client to control this computer, or click Cancel to terminate the connection."
At the time of this message, the rest of the Remote Control window is black with a big "pause" (as in 2 vertical lines) icon appears in the top left corner and on the XP client (which I am logged in on) shows the prompt on whether I want to accept the remote control request or not. When I say yes, nothing changes on the server side Remote Control window.
The wierd thing is that the machine is NOT really locked, or logged out and its user is logged in locally to the XP machine and sitting at the desktop. Also there is no FW preventing the connection.
Thanks.
Share this post
Link to post
Share on other sites