Enrolled Mobile devices not showing in the SCCM console

[jad3fox81]

Hello

 

I wonder if someone could shed some light on the problem i am currently experiencing

 

I have been tasked with testing SCCM 2012 RC with a view to managing all our companies mobile devices, including IPads and windows mobile devices. I installed SCCM (eventually...problems with SQL version) on a test server and decided to enroll a few mobile devices using the PKI method.

 

I have followed the documentation and installed the software succesfully, aquired a mobile device and ran through the steps to enroll it. It seemed to go smoothly, the device claims to have been enrolled succesfully but there is no sign of it in the devices section of the console.

 

I have had a look in the SQL database and there is a created record for the device under "v_en_clientcertificaterecord" with the device name and so on but no records in the dbo.res_coll_smsdm003 where i would expect to see one.

 

Could someone help please, am i missing something

 

Thanks

 

Paul

[anyweb]

what steps did you undertake so far ? what did you do on the client side and on the server side..

 

here's a summary from Technet - http://technet.microsoft.com/en-us/library/gg699359.aspx

 

 

Enrollment for mobile devices in System Center 2012 Configuration Manager is now natively supported by using the two new enrollment site system roles (the enrollment point and the enrollment proxy point) and a Microsoft enterprise certification authority.

 

For more information about how to configure enrollment for mobile devices by using System Center 2012 Configuration Manager, see How to Install Clients on Mobile Devices and Enroll Them by Using Configuration Manager.

After the mobile devices are enrolled, you can manage their settings by creating mobile device configuration items and then deploy them in a configuration baseline. For more information, see How to Create Mobile Device Configuration Items for Compliance Settings in Configuration Manager.

For more information, see the Deploying the Configuration Manager Client to Mobile Devices section in the Introduction to Client Deployment in Configuration Manager topic in the Deploying Clients for System Center 2012 Configuration Manager guide.

[jad3fox81]

Hello and thankyou for the response,

 

So far i have followed the instructions How to Install Clients on Mobile Devices and Enroll Them by Using Configuration Manager in conjunction with Step-by-Step Example Deployment of the PKI Certificates for Configuration Manager: Windows Server 2008 Certification Authority.

 

Then on a mobile device using Windows Mobile 6.5 i have connected to our network, navigated to the address https://servername/enrollmentserver/enroll.htm accepted the certificate and enrolled the device. The device after a short while succesfully contacts the enrollment server and enrolls the device.

 

When i check the console there is no mobile devices showing, if i check SQL database there is a enrollment profile created and a record with the given mobile devices name dbo.v_EN_ClientCertificateRecords but nothing anywhere else in the database to populate the console with the devices information

 

Thanks

[StymiedUtoo]

Something Microsoft left out of their SCCM 2012 documentation. http://technet.microsoft.com/en-us/library/dd441397.aspx#ExternalFirewall

 

If you are using an ISA server there are more certificates and steps to setting this stuff up.

Microsoft should have documentation soon that references SCCM specifically. Until then I hope the above link helps anyone experiencing mobile enrollment issues.

[fsoares]

I know this thread is old.. but..

"Enrollment for mobile devices in System Center 2012 Configuration Manager is now natively supported by using the two new enrollment site system roles (the enrollment point and the enrollment proxy point) and a Microsoft enterprise certification authority"

 

Do i need the CA or i can buy a certificate elsewhere ?