Client expecting installs although nothing is being advertised

[rkh]

Hello,

 

We have a strange issue with our SCCM 2012 setup. Basically after deploying Windows 7 to a new PC the AppDiscovery.log seems to claim that it is expecting some applications to be installed however these applications are not being deployed anywhere and are not included in the task sequence.

 

I have tried to rebuild the task sequences and have made a fresh build and capture but still the issue persists. The only constant is the operating system installer.

 

If we uninstall the ccm client and then re-install (push from sccm) it does not find any false advertisements.

 

These apps would have been deployed at some point but have since had their advertisements deleted. Are there any database/clean up tasks we can run to remove historic data that may be lingering in the background?

 

Many thanks,

 

Copy of the logfile:

<![LOG[Entering ExecQueryAsync for query "select * from CCM_AppDeliveryType where (AppDeliveryTypeId = "ScopeId_0D8A041A-8714-4B3E-95D6-E4D2447DE510/DeploymentType_0b4da6a9-fe7d-4946-b60b-dca4b8da301f" AND Revision = 2)"]LOG]!><time="15:19:51.882-60" date="08-20-2012" component="AppDiscovery" context="" type="1" thread="1788" file="appprovider.cpp:399">

<![LOG[ Performing detection of app deployment type Adobe Flash Player 11 ActiveX - Windows Installer (Native)(ScopeId_0D8A041A-8714-4B3E-95D6-E4D2447DE510/DeploymentType_0b4da6a9-fe7d-4946-b60b-dca4b8da301f, revision 2) for system.]LOG]!><time="15:19:51.882-60" date="08-20-2012" component="AppDiscovery" context="" type="1" thread="1788" file="appprovider.cpp:2064">

<![LOG[+++ MSI application not discovered [MSI Product Code: {A13AB67F-697F-47DC-AA7B-F70B8B7ACDB8}, MSI Product version: ]]LOG]!><time="15:19:51.882-60" date="08-20-2012" component="AppDiscovery" context="" type="1" thread="1788" file="msihandler.cpp:131">

<![LOG[+++ Did not detect app deployment type Adobe Flash Player 11 ActiveX - Windows Installer (Native)(ScopeId_0D8A041A-8714-4B3E-95D6-E4D2447DE510/DeploymentType_0b4da6a9-fe7d-4946-b60b-dca4b8da301f, revision 2) for system.]LOG]!><time="15:19:51.882-60" date="08-20-2012" component="AppDiscovery" context="" type="1" thread="1788" file="appprovider.cpp:512">

<![LOG[Entering ExecQueryAsync for query "select * from CCM_AppDeliveryType where (AppDeliveryTypeId = "ScopeId_0D8A041A-8714-4B3E-95D6-E4D2447DE510/DeploymentType_008dbdb7-18bd-44b0-a18c-d216ac0726b2" AND Revision = 4)"]LOG]!><time="15:19:51.945-60" date="08-20-2012" component="AppDiscovery" context="" type="1" thread="2352" file="appprovider.cpp:399">

<![LOG[ Performing detection of app deployment type Adobe Reader X (10.1.0) - Windows Installer (Native)(ScopeId_0D8A041A-8714-4B3E-95D6-E4D2447DE510/DeploymentType_008dbdb7-18bd-44b0-a18c-d216ac0726b2, revision 4) for system.]LOG]!><time="15:19:51.945-60" date="08-20-2012" component="AppDiscovery" context="" type="1" thread="2352" file="appprovider.cpp:2064">

<![LOG[+++ MSI application not discovered [MSI Product Code: {AC76BA86-7AD7-1033-7B44-AA1000000001}, MSI Product version: ]]LOG]!><time="15:19:51.945-60" date="08-20-2012" component="AppDiscovery" context="" type="1" thread="2352" file="msihandler.cpp:131">

<![LOG[+++ Did not detect app deployment type Adobe Reader X (10.1.0) - Windows Installer (Native)(ScopeId_0D8A041A-8714-4B3E-95D6-E4D2447DE510/DeploymentType_008dbdb7-18bd-44b0-a18c-d216ac0726b2, revision 4) for system.]LOG]!><time="15:19:51.945-60" date="08-20-2012" component="AppDiscovery" context="" type="1" thread="2352" file="appprovider.cpp:512">

[Peter van der Woude]

Did you also find any entries in the AppEnforce.log?

[rkh]

Hi Peter,

 

I don't have an AppEnforce.log on the client PC?

 

Thanks

[Peter van der Woude]

Then there is nothing being installed.

[rkh]

The issue is that we have a power management application, this checks with the local SCCM client for any pending installs before shutting down the client. The SCCM client is expecting these adobe installs and does not attempt to shut down when instructed.

 

I have now built an image with a clean/new Operating System Installer, there are no apps deployed during B&C or deployment yet the client still seems to think it is expecting adobe reader & flash.

 

Is there a maintenance task I can configure to run that would fix this?

[rkh]

I deleted the applications in question and re-deployed the existing builds, all working fine. Will add them again and hope the issue doesn't return!