The software change returned error code 0x407(1031)

[Tay]

Can someone please help me with this error? I believe it is permissions related but there is absolutely no info on google. I get this error when trying to install from a mandatory and application catalog deployment when the user is a non admin. It always says Past due - will be retried.

[Peter van der Woude]

Take a look at the AppEnforce.log for more information.

[Tay]

Thanks for responding Peter. Looks like 1031 is an adobe error code. Still researching.

 

+++ Starting Install enforcement for App DT "Flash EXE Installer" ApplicationDeliveryType - ScopeId_1E573074-333A-4E44-BD29-949CE270EDA0/DeploymentType_ff63feac-6766-42c4-a4a8-d374962d5d7d, Revision - 7, ContentPath - C:\Windows\ccmcache\b7, Execution Context - User AppEnforce 12/27/2012 8:48:04 AM 3552 (0x0DE0)

A user is logged on to the system. AppEnforce 12/27/2012 8:48:04 AM 3552 (0x0DE0)

Performing detection of app deployment type Flash EXE Installer(ScopeId_1E573074-333A-4E44-BD29-949CE270EDA0/DeploymentType_ff63feac-6766-42c4-a4a8-d374962d5d7d, revision 7) for user. AppEnforce 12/27/2012 8:48:04 AM 3552 (0x0DE0)

+++ Application not discovered. [AppDT Id: ScopeId_1E573074-333A-4E44-BD29-949CE270EDA0/DeploymentType_ff63feac-6766-42c4-a4a8-d374962d5d7d, Revision: 7] AppEnforce 12/27/2012 8:48:04 AM 3552 (0x0DE0)

App enforcement environment:

Context: User

Command line: "install_flash_player_ax.exe" -install -au 0

Allow user interaction: Yes

UI mode: 2

User token: not null

Session Id: 2

Content path: C:\Windows\ccmcache\b7

Working directory: AppEnforce 12/27/2012 8:48:04 AM 3552 (0x0DE0)

Prepared working directory: C:\Windows\ccmcache\b7 AppEnforce 12/27/2012 8:48:04 AM 3552 (0x0DE0)

Prepared command line: "C:\Windows\ccmcache\b7\install_flash_player_ax.exe" -install -au 0 AppEnforce 12/27/2012 8:48:04 AM 3552 (0x0DE0)

Post install behavior is BasedOnExitCode AppEnforce 12/27/2012 8:48:04 AM 3552 (0x0DE0)

Waiting for process 2332 to finish. Timeout = 120 minutes. AppEnforce 12/27/2012 8:48:04 AM 3552 (0x0DE0)

Process 2332 terminated with exitcode: 1031 AppEnforce 12/27/2012 8:48:09 AM 3552 (0x0DE0)

Looking for exit code 1031 in exit codes table... AppEnforce 12/27/2012 8:48:09 AM 3552 (0x0DE0)

Unmatched exit code (1031) is considered an execution failure. AppEnforce 12/27/2012 8:48:09 AM 3552 (0x0DE0)

++++++ App enforcement completed (5 seconds) for App DT "Flash EXE Installer" [scopeId_1E573074-333A-4E44-BD29-949CE270EDA0/DeploymentType_ff63feac-6766-42c4-a4a8-d374962d5d7d], Revision: 7, User SID: S-1-5-21-2877010401-3118903426-4012658470-3692] ++++++ AppEnforce 12/27/2012 8:48:09 AM 3552 (0x0DE0)

[Peter van der Woude]

I see you're trying to install Adobe Flash... The installation logs of that may even give some more information, they can be found C:\Windows\system32\Macromed\Flash\FlashInstall.log (on 32-bit system).

[Tay]

Here is the installer log.

 

==O====== M/11.5.502.110 2012-12-27+15-59-15.450 ========

0000 00000010 "C:\Users\trainingroom\Desktop\uninstall.exe" -force

0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0003 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0004 [W] 00001018

0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

0006 [W] 00001019

0007 [W] 00001020

0008 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

0009 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2

0010 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2

0011 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

0012 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2

0013 [W] 00001021

0014 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0015 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0016 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 2

0017 [W] 00001048

0018 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

0019 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0020 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0021 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2

0022 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 2

0023 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0024 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0025 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0026 [W] 00001018

0027 [W] 00001036 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2

0028 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2

0029 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

0030 [W] 00001019

0031 [W] 00001020

0032 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

0033 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2

0034 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2

0035 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

0036 [W] 00001021

0037 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0038 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0039 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 2

0040 [W] 00001048

0041 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

0042 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0043 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0044 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2

0045 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 2

0046 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0047 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0048 [W] 00001036 Software\Opera Software/Last CommandLine 2

0049 [W] 00001036 Software\Opera Software/Last CommandLine 2

0050 [W] 00001036 Software\Opera Software/Plugin Path 2

0051 [W] 00001036 Software\Opera Software/Plugin Path 2

0052 00000011 1

=X====== M/11.5.502.110 2012-12-27+15-59-20.679 ========

[Tay]

Hmm it is only logging the Uninstaller I ran to clean it up.

[Peter33]

App enforcement environment:

Context: User

 

 

Make sure that you change the context to local system when you create a custom application. The default value is set to the user context.

[Tay]

Good eye peter! Trying it now but that has to be it.

[Tay]

Thanks for your help Peter that worked. Can't believe I missed it. I never install under user.