Software Scans

[cmcina12]

Hi
I am new to SCCM 2012 and have followed all your guides and so far all is well,
we have single primary server and around 700 PC's globally.

 

the issue we have is all the asset intelligence works fine and all the hardware and
software inventories scan and pull data happily for most machines apart from
around 10 machines have you any ideas what i should do?

 

[GarthMJ]

Yup and this is one of the reasons why I recommend turning off SW Inv., It takes 4 hours to timeout. During this time the HD is constantly busy and it slows down the systems.

If you are doing SW inv more than once a week, it is too often. Once every two week or once a month should be more than enough.

[cmcina12]

noted i did change it to 1 day to attempt to fix this but i am still convinced it is at client level as it is only a handful of machines do you know of any things that can block the software inventory but not the hardware?

[GarthMJ]

Have you read the log file to see if the SW inv is timing out? If it does then you will never get any data from them.

If it does complete how big is the MIF file? If it is over 50 MB then you will never get any data returned. If it is under 50 MB then you need to edit the registry to have MIF collected that are bigger than 5 MB.

[cmcina12]

do you have an article or pointer to where to look in the reg?

[GarthMJ]

This will only work if the files are over 5 MB and under 50MB.

http://www.madanmohan.com/2010/11/hardware-inventory-not-being-processed.html

[GarthMJ]

BTW I know it says HW but it should also apply to SW inv. too.

[cmcina12]

changing the max limit apears to have fixed some of them i think the others may be needing rebuilt i will keep you posted

thanks for your time and patience