edgekrusher Posted February 5, 2013 Report post Posted February 5, 2013 I have created a new client policy with a priority of 1 and have deployed it to a device group. In this policy I have Hardware Inventory Scan and Software Inventory Scan checked and set to a really low level of scan every 1 day, as this is in dev. The clients have been active for 7 days and appear to be healthy but the hardware and software Inventory scans are not happening. Even if I force the scan the clients do not appear to be reporting back to the MP. Where do I need to start looking to find the answer to this riddle? I'm a noob to SCCM so please don't beat me too hard. Hardware Inventory Scan settings Software Inventory Scan settings Quote Share this post Link to post Share on other sites More sharing options...
GarthMJ Posted February 5, 2013 Report post Posted February 5, 2013 What does the inventory agent log say? Are you sure that the client is healthy? Quote Share this post Link to post Share on other sites More sharing options...
edgekrusher Posted February 5, 2013 Report post Posted February 5, 2013 The Inventory Provider log? Looks like this 1 Quote Share this post Link to post Share on other sites More sharing options...
GarthMJ Posted February 5, 2013 Report post Posted February 5, 2013 That does look good but I was talking about the inventoryagent.log. BTW it doesn't look like you client is installed correctly. Quote Share this post Link to post Share on other sites More sharing options...
edgekrusher Posted February 5, 2013 Report post Posted February 5, 2013 Is the inventory agent log on the PC or on the site server, I'm a noob. How do you install the client properly? I did a push install of the new client after upgrading to SP1. Quote Share this post Link to post Share on other sites More sharing options...
jkabaseball Posted February 5, 2013 Report post Posted February 5, 2013 I have the same errors as you. Here is what I have in the inv agent log Collection: Class "SMS_ActiveSyncConnectedDevice" does not exist. Collection: Class "SMS_ActiveSyncService" does not exist. Failed to get IWbemService Ptr for \\localhost\root\vm\VirtualServer Namespace: 8004100E Failed to enumerate instances of VirtualMachine: 8004100E Failed to get IWbemService Ptr for \\localhost\root\Microsoft\appvirt\client Namespace: 8004100E Failed to enumerate instances of Package: 8004100E Collection: Class "Win32_TSLicenseKeyPack" does not exist. Inventory: 9 Collection Task(s) failed. I don't have activesync, or any appv stuff installed, so I'm thinking these errors are from the lack of them. My provider log is just like the one above. Quote Share this post Link to post Share on other sites More sharing options...
edgekrusher Posted February 5, 2013 Report post Posted February 5, 2013 Where did you find the inventory agent log? I'm still looking for that. Also according to the client status node under monitoring all active clients have passed the client check, 0 are reporting errors. Quote Share this post Link to post Share on other sites More sharing options...
edgekrusher Posted February 6, 2013 Report post Posted February 6, 2013 Well that was odd, something must have corrupted the MP service during the SP1 upgrade. I uninstalled the MP from the site server, watched the mpsetup.log using cmtrace waited until the log file said the MP was successfully removed and then immediately re-installed the MP on the site server. Again watching mpsetup.log to confirm a successful install. about 2 hours after I did that all the machines that were not reporting hardware and software inventory sent the reports that they must have had queued up because I was getting reports from yesterday. Quote Share this post Link to post Share on other sites More sharing options...
jkabaseball Posted February 6, 2013 Report post Posted February 6, 2013 Late evening yesterday I noticed I was getting the same errors on good clients. I came in this morning and they appear to have fixed itself last night. I was digging into the fact that the clients were sending delta reports and the DB had lost the full reports. I never got around to making sure that was the issue since it fixed itself. Quote Share this post Link to post Share on other sites More sharing options...
MarshMan0331 Posted April 16, 2013 Report post Posted April 16, 2013 Same Errors, any resolution to this yet? Quote Share this post Link to post Share on other sites More sharing options...
