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FEJustinTH

SCSM 2012 Install Error on Populating User Roles

Question

Getting the error below when installing a fresh install of SCSM 2012 SP1 to a SQL 2008 R2 cluster.

PopulatingUserRoles: Populating user roles for SM Server
PopulatingUserRoles error: System.Runtime.InteropServices.COMException : The security ID structure is invalid. (Exception from HRESULT: 0×80070539)
MSI (s) (58:3C) [08:59:19:740]: NOTE: custom action _PopulateUserRoles unexpectedly closed the hInstall handle (type MSIHANDLE) provided to it. The custom action should be fixed to not close that handle.
CustomAction _PopulateUserRoles returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (58:6C) [08:59:19:776]: User policy value ‘DisableRollback’ is 0
MSI (s) (58:6C) [08:59:19:776]: Machine policy value ‘DisableRollback’ is 0
Action ended 8:59:19: InstallFinalize. Return value 3.

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