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Ataru

SCCM 2012 - Remote Control Failing

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Hi all, I've set up Configuration Manager 2012 in a lab environment and trying to get Remote Control to work.

 

I have pretty much tried everything I can think of at this point but still can't work out why I cannot get Remote Control to connect correctly on any workstations.

 

 

When launching Remote Control get this:

 

8F7OW1l.png

 

I can connect via Remote Desktop and have configured the Viewers, Firewall rules, etc.

The client is updated with the policies and shows that remote control is enabled in Software Center.

 

 

On the Client, CmRcService.log shows this:

====== Starting service CmRcService ======	CmRcService	24/07/2013 14:14:14	3704 (0x0E78)
Restoring Windows hardware acceleration settings.	CmRcService	24/07/2013 14:14:14	2744 (0x0AB8)
Registering Media Disconnect WMI Event was done successfully	CmRcService	24/07/2013 14:14:15	2744 (0x0AB8)
Configuring listeners on TCP port 2701.	CmRcService	24/07/2013 14:14:15	2744 (0x0AB8)
Binding to Ip v6 protocol success	CmRcService	24/07/2013 14:14:15	2744 (0x0AB8)
Binding to Ip v4 protocol success	CmRcService	24/07/2013 14:14:15	2744 (0x0AB8)
=== Listening for remote control requests ===	CmRcService	24/07/2013 14:14:15	2744 (0x0AB8)
======> A connection has been established. (OnConnectionEstablished)	CmRcService	24/07/2013 14:14:55	3808 (0x0EE0)
Ready to start the security handshake.	CmRcService	24/07/2013 14:14:55	3808 (0x0EE0)
=== Starting security handshake ===	CmRcService	24/07/2013 14:14:55	3808 (0x0EE0)
=== Security handshake completed [0x10000000] ===	CmRcService	24/07/2013 14:14:55	3808 (0x0EE0)
The viewer is a member of the Local Administrators group who are allowed to use Remote control.	CmRcService	24/07/2013 14:14:55	3808 (0x0EE0)
The user(Ataru\Admin) is authorized for Remote Control	CmRcService	24/07/2013 14:14:55	3808 (0x0EE0)
Session allowed: Full Control	CmRcService	24/07/2013 14:14:55	3808 (0x0EE0)
=== Session Info ===	CmRcService	24/07/2013 14:14:55	3808 (0x0EE0)
    Authorized viewer user: Ataru\Admin	CmRcService	24/07/2013 14:14:55	3808 (0x0EE0)
    Viewer address: 192.168.0.114:57589	CmRcService	24/07/2013 14:14:55	3808 (0x0EE0)
    Host address: 192.168.0.109:2701	CmRcService	24/07/2013 14:14:55	3808 (0x0EE0)
Disconnecting the connection. 
An existing connection was forcibly closed by the remote host. (Error: 80072746; Source: Windows)	CmRcService	24/07/2013 14:15:12	4148 (0x1034)
The connection has been terminated (ID = 1). (OnConnectionTerminated)	CmRcService	24/07/2013 14:15:12	2636 (0x0A4C)

Has anyone received the Error: 80072746 before? Or have any idea?

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I am having the exact same issue. This was working fine in Windows 8, until I upgraded to Windows 8.1. I also tried a format and fresh install of Windows 8.1, and still having the problem. Tried compatibility mode for CmRcViewer.exe, even tried using the version of CmRcViewer.exe from SCCM 2012 R2. Turned off the firewall. Will not connect with Windows 7 PCs anymore.

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