Application Deployment Failing w/ Error Code 0xFF(255)

[DaveP]

Application: Modelogix3.1.306.0.exe

 

Purpose: Available

 

Issue: When attempting to install the Modelogix application from within Software Center, the application install fails and results in a, "The software change returned error code 0xFF(255)" status.

 

AppEnforce Log Data:

 

App enforcement environment:
Context: Machine
Command line: Modelogix3.1.306.0.exe /s /f1"\\stlfilep01\configmgr\Applications\Modelogix\recordsettings" /f2"\\stlfilep01\configmgr\Applications\Modelogix\Modelogix.log"
Allow user interaction: No
UI mode: 1
User token: null
Session Id: 1
Content path: C:\WINDOWS\ccmcache\c
Working directory: AppEnforce 8/13/2013 8:05:59 AM 3440 (0x0D70)
Prepared working directory: C:\WINDOWS\ccmcache\c AppEnforce 8/13/2013 8:05:59 AM 3440 (0x0D70)
Prepared command line: "C:\WINDOWS\ccmcache\c\Modelogix3.1.306.0.exe" /s /f1"\\stlfilep01\configmgr\Applications\Modelogix\recordsettings" /f2"\\stlfilep01\configmgr\Applications\Modelogix\Modelogix.log" AppEnforce 8/13/2013 8:05:59 AM 3440 (0x0D70)
Executing Command line: "C:\WINDOWS\ccmcache\c\Modelogix3.1.306.0.exe" /s /f1"\\stlfilep01\configmgr\Applications\Modelogix\recordsettings" /f2"\\stlfilep01\configmgr\Applications\Modelogix\Modelogix.log" with user context AppEnforce 8/13/2013 8:05:59 AM 3440 (0x0D70)
Working directory C:\WINDOWS\ccmcache\c AppEnforce 8/13/2013 8:05:59 AM 3440 (0x0D70)
Post install behavior is BasedOnExitCode AppEnforce 8/13/2013 8:05:59 AM 3440 (0x0D70)
Waiting for process 4936 to finish. Timeout = 120 minutes. AppEnforce 8/13/2013 8:05:59 AM 3440 (0x0D70)
Process 4936 terminated with exitcode: 255 AppEnforce 8/13/2013 8:06:01 AM 3440 (0x0D70)
Looking for exit code 255 in exit codes table... AppEnforce 8/13/2013 8:06:01 AM 3440 (0x0D70)
Unmatched exit code (255) is considered an execution failure. AppEnforce 8/13/2013 8:06:01 AM 3440 (0x0D70)

 

Event Viewer Log Data:

 

Faulting application name: Modelogix3.1.306.0.exe, version: 3.1.306.0, time stamp: 0x51a6cc99

Faulting module name: ISSetup.dll, version: 20.0.0.376, time stamp: 0x51a6cc32

Exception code: 0xc0000005

Fault offset: 0x0001ab47

Faulting process id: 0x1394

Faulting application start time: 0x01ce9826a56e998f

Faulting application path: C:\WINDOWS\ccmcache\c\Modelogix3.1.306.0.exe

Faulting module path: C:\WINDOWS\TEMP\{B057E27D-B11B-4CD1-90B0-9149D8324421}\Disk1\ISSetup.dll

Report Id: e726df53-0419-11e3-af22-f01faf2ac4fd

Event ID: 1000

 

Troubleshooting:

 

From the command prompt on any machine I can run the executable from the same directory, using the same response file, log file directory, and the application installs fine.

I have another application where I use Install Shield Parameters. I had make a small edit to folder permissions so the .log file could be written out to the share for that application. I've applied those same permissions to the Modelogix directory.

I attempted to add the 255 return code into the Modelogix Properties as a 'Success (no reboot)'.

UAC is turned off.

[DaveP]

So I discovered if I set the 'Installation behavior:' field to 'Install for user' instead of 'Install for system', the application deployment works. Which is strange, as I'm installing all my applications using the same service account, which is a domain admin on the network and thus an administrator on all machines.