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Applications stuck on "Waiting to Install" - Stumped!
Asked by
mshabooboo
Asked by
mshabooboo
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Hello all -
I have a very strange problem that I can't seem to find an answer to. We recently upgraded our server from 2008 to 2012, and then to R2 and SCCM 2012 to R2 as well. Previously, we would deploy an image to a computer, and the Client would automatically install, and within about 45min - 1.5 hours all of the software would install automatically.
After the R2 install, we had a new computer that needed to be imaged. No changes to the workflow were made since this process last worked. I installed the image, and came back the next day to find no software was installed. Everything was sitting at "Downloading 0%".
I messed around with some settings in my IIS (I originally couldn't reach the application website, and thought that may be part of the problem), uninstalled and reinstalled the client a few times, and suddenly everything started installing again. It all worked perfectly.
However, I decided to try imaging a test machine to see if I could replicate the problem. Sure enough, as soon as the client installs and finds applications, they are stuck at "Waiting to Install". I've dug through the logs, and can't seem to find much, although there are quite a few logs to look through. Even weirder - if I uninstall the client and reinstall it, and then wait for a while (usually overnight), I'll come back to all of the applications installed normally!
I've redistributed all of the applications (90+) to our distribution server. No errors there.
I've turned off pre-staged content in the distribution settings. We had it on, but were not using it (we only have one server, which is also the distribution point). No change.
I even went so far as to make a new image, completely devoid of any installed programs. No Change.
I made a new copy of the Configuration Manager Client and deployed the new version with the clean image. No change.
If I open C:\Windows\CCMCache, I can see all of the programs, files, and installers listed there. It seems like it's downloaded everything and ready to go, but it's waiting for something to finish before starting to install. But what, I don't know.
I do not use SCCM for Windows Updates, so it's not waiting for software updates. I've tried restarting a few times, no change.
I came back to the machine this morning after letting it sit overnight, and everything was on "past due - will be installed". When I clicked on a program and selected "install", it worked just fine. A number of other programs worked as well. I tried deleting and redeploying an application that was previously on "waiting to install" (today it was "past due"), and the machine picked it up and installed it immediately.
I forgot to mention - I don't have any maintenance windows created (that I know about).
Any ideas? Everything just used to install almost immediately.
Where should I look? What logs?
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