SCCM2012 R2 client check status "No Results"

[Kadalukas]

Hi All,

 

Recently, I deployed SCCM 2012 R2 in my lab, I found that all the clients in SCCM show as active but only one of them in the client check show as "pass", rest of them show as "No Results".

When I openend the ccmeval.log I keep see the following errors:

 

<![LOG[==========[ ccmeval started in process 1768 ]====================================]LOG]!><time="08:31:28.492+480" date="02-15-2014" component="CcmEval" context="" type="1" thread="2976" file="ccmeval.cpp:102">
<![LOG[ccmeval version: 5.0.7958.1000]LOG]!><time="08:31:28.493+480" date="02-15-2014" component="CcmEval" context="" type="1" thread="2976" file="ccmeval.cpp:120">
<![LOG[Loading manifest file: C:\Windows\CCM\CcmEval.xml]LOG]!><time="08:31:28.495+480" date="02-15-2014" component="CcmEval" context="" type="1" thread="2976" file="ccmevalmanifest.cpp:30">
<![LOG[successfully loaded ccmeval manifest file.]LOG]!><time="08:31:28.532+480" date="02-15-2014" component="CcmEval" context="" type="1" thread="2976" file="ccmevalmanifest.cpp:41">
<![LOG[begin evaluating client health rules.]LOG]!><time="08:31:28.532+480" date="02-15-2014" component="CcmEval" context="" type="1" thread="2976" file="ccmeval.cpp:244">
<![LOG[successfully retrieved all client health checks.]LOG]!><time="08:31:28.534+480" date="02-15-2014" component="CcmEval" context="" type="1" thread="2976" file="ccmevalmanifest.cpp:130">
<![LOG[Evaluating health check rule {4AB7D77D-3BB0-4EAB-BEFD-7C0F7DA10296} : Verify WMI service exists.]LOG]!><time="08:31:28.534+480" date="02-15-2014" component="CcmEval" context="" type="1" thread="2976" file="ccmeval.cpp:279">
<![LOG[Evaluating health check rule {518C0699-03F8-4F38-85C4-4D319EAEFC05} : Verify/Remediate WMI service startup type.]LOG]!><time="08:31:28.535+480" date="02-15-2014" component="CcmEval" context="" type="1" thread="2976" file="ccmeval.cpp:279">
<![LOG[Evaluating health check rule {7F4B6E15-2221-455B-9615-93C379E470D5} : Verify/Remediate WMI service status.]LOG]!><time="08:31:28.536+480" date="02-15-2014" component="CcmEval" context="" type="1" thread="2976" file="ccmeval.cpp:279">
<![LOG[Evaluating health check rule {14E6774A-1795-4E09-B17D-B6F36A124205} : WMI Repository Read/Write Test.]LOG]!><time="08:31:28.536+480" date="02-15-2014" component="CcmEval" context="" type="1" thread="2976" file="ccmeval.cpp:279">
<![LOG[Windows has an improper shutdown before the latest start up at 20140216054151.000000-000]LOG]!><time="08:31:28.996+480" date="02-15-2014" component="CcmEval" context="" type="2" thread="2976" file="evalwmi.cpp:731">
<![LOG[Evaluating health check rule {690A959D-6210-4930-865F-E3BB82F02133} : Verify/Remediate client WMI provider.]LOG]!><time="08:31:29.183+480" date="02-15-2014" component="CcmEval" context="" type="1" thread="2976" file="ccmeval.cpp:279">
<![LOG[Windows has an improper shutdown before the latest start up at 20140216054151.000000-000]LOG]!><time="08:31:29.380+480" date="02-15-2014" component="CcmEval" context="" type="2" thread="2976" file="evalwmi.cpp:731">
<![LOG[Evaluating health check rule {A81778B5-9A1E-4A52-9C6E-6939CEFAA118} : WMI Repository Integrity Test.]LOG]!><time="08:31:29.511+480" date="02-15-2014" component="CcmEval" context="" type="1" thread="2976" file="ccmeval.cpp:279">
<![LOG[Evaluating health check rule {5CC6C949-5001-4765-84B4-DD4FDC1E6940} : Verify BITS exists.]LOG]!><time="08:31:29.610+480" date="02-15-2014" component="CcmEval" context="" type="1" thread="2976" file="ccmeval.cpp:279">
<![LOG[Evaluating health check rule {C6E29CF5-F9B2-450B-AE61-C4B256A75023} : Verify/Remediate BITS startup type.]LOG]!><time="08:31:29.610+480" date="02-15-2014" component="CcmEval" context="" type="1" thread="2976" file="ccmeval.cpp:279">
<![LOG[Evaluating health check rule {2F373187-6295-4CBB-BE9E-8E43C459883A} : Verify/Remediate client prerequisites.]LOG]!><time="08:31:29.611+480" date="02-15-2014" component="CcmEval" context="" type="1" thread="2976" file="ccmeval.cpp:279">
<![LOG[Evaluating health check rule {AD9CAF50-6602-4857-A9F4-64864EA30BDF} : Verify/Remediate client installation.]LOG]!><time="08:31:45.265+480" date="02-15-2014" component="CcmEval" context="" type="1" thread="2976" file="ccmeval.cpp:279">
<![LOG[Evaluating health check rule {8883C683-04C8-4228-BB76-2EDD666BA781} : Verify SMS Agent Host service exists.]LOG]!><time="08:31:45.325+480" date="02-15-2014" component="CcmEval" context="" type="1" thread="2976" file="ccmeval.cpp:279">
<![LOG[Evaluating health check rule {13F46523-5B82-417d-A363-A644E80CAD76} : Verify/Remediate SMS Agent Host service startup type.]LOG]!><time="08:31:45.326+480" date="02-15-2014" component="CcmEval" context="" type="1" thread="2976" file="ccmeval.cpp:279">
<![LOG[Evaluating health check rule {70BECB51-44A1-4b46-8A23-6EA3D345B677} : Verify/Remediate SMS Agent Host service status.]LOG]!><time="08:31:45.326+480" date="02-15-2014" component="CcmEval" context="" type="1" thread="2976" file="ccmeval.cpp:279">
<![LOG[Evaluating health check rule {C35E790D-4C05-40A8-BB46-A68578966D19} : WMI Event Sink Test.]LOG]!><time="08:31:45.327+480" date="02-15-2014" component="CcmEval" context="" type="1" thread="2976" file="ccmeval.cpp:279">
<![LOG[Evaluating health check rule {0614757F-7AA6-4933-965B-06D6A8243D0B} : Microsoft Policy Platform WMI Integrity Test.]LOG]!><time="08:31:45.327+480" date="02-15-2014" component="CcmEval" context="" type="1" thread="2976" file="ccmeval.cpp:279">
<![LOG[Evaluating health check rule {7EF00FDD-3DF0-496A-A999-AADD1B3016C1} : Verify/Remediate Microsoft Policy Platform Service Existence.]LOG]!><time="08:31:45.338+480" date="02-15-2014" component="CcmEval" context="" type="1" thread="2976" file="ccmeval.cpp:279">
<![LOG[Evaluating health check rule {D9D0245D-0617-4C2F-8837-84A397AC5B22} : Verify/Remediate Microsoft Policy Platform service startup type.]LOG]!><time="08:31:45.338+480" date="02-15-2014" component="CcmEval" context="" type="1" thread="2976" file="ccmeval.cpp:279">
<![LOG[Evaluating health check rule {09886543-BE8B-431F-BC00-7D917632E22C} : Verify/Remediate Antimalware service startup type.]LOG]!><time="08:31:45.339+480" date="02-15-2014" component="CcmEval" context="" type="1" thread="2976" file="ccmeval.cpp:279">
<![LOG[Result: Not Applicable, ResultCode: 0, ResultType: 0, ResultDetail: ]LOG]!><time="08:31:45.344+480" date="02-15-2014" component="CcmEval" context="" type="2" thread="2976" file="ccmeval.cpp:324">
<![LOG[Evaluating health check rule {5B50566C-363E-4F1C-8A7D-6F2D2A51B142} : Verify/Remediate Antimalware service status.]LOG]!><time="08:31:45.344+480" date="02-15-2014" component="CcmEval" context="" type="1" thread="2976" file="ccmeval.cpp:279">
<![LOG[Result: Not Applicable, ResultCode: 0, ResultType: 0, ResultDetail: ]LOG]!><time="08:31:45.349+480" date="02-15-2014" component="CcmEval" context="" type="2" thread="2976" file="ccmeval.cpp:324">
<![LOG[Evaluating health check rule {6BC824B4-BD8C-4779-BB10-ABDBCD5AFAEB} : Verify/Remediate Network Inspection service startup type.]LOG]!><time="08:31:45.349+480" date="02-15-2014" component="CcmEval" context="" type="1" thread="2976" file="ccmeval.cpp:279">
<![LOG[Failed to get SOFTWARE\Policies\Microsoft\Microsoft Antimalware\Real-Time Protection\DisableIntrusionPreventionSystem]LOG]!><time="08:31:45.353+480" date="02-15-2014" component="CcmEval" context="" type="2" thread="2976" file="cmclientevaluator.cpp:1274">
<![LOG[Result: Not Applicable, ResultCode: 0, ResultType: 0, ResultDetail: ]LOG]!><time="08:31:45.353+480" date="02-15-2014" component="CcmEval" context="" type="2" thread="2976" file="ccmeval.cpp:324">
<![LOG[Evaluating health check rule {D6CB32EA-423D-44CB-9C58-97CE55D2148E} : Verify/Remediate Windows Update service startup type.]LOG]!><time="08:31:45.353+480" date="02-15-2014" component="CcmEval" context="" type="1" thread="2976" file="ccmeval.cpp:279">
<![LOG[Result: Not Applicable, ResultCode: 0, ResultType: 0, ResultDetail: ]LOG]!><time="08:31:45.353+480" date="02-15-2014" component="CcmEval" context="" type="2" thread="2976" file="ccmeval.cpp:324">
<![LOG[Evaluating health check rule {E8030BE0-B773-4742-B6A1-0870CF139117} : Verify/Remediate Windows Update service startup type on Windows 8.]LOG]!><time="08:31:45.353+480" date="02-15-2014" component="CcmEval" context="" type="1" thread="2976" file="ccmeval.cpp:279">
<![LOG[Result: Not Applicable, ResultCode: 0, ResultType: 0, ResultDetail: ]LOG]!><time="08:31:45.358+480" date="02-15-2014" component="CcmEval" context="" type="2" thread="2976" file="ccmeval.cpp:324">
<![LOG[Evaluating health check rule {9040BA8C-580D-4FCA-8846-BBD5F5BB1597} : Verify/Remediate Configuration Manager Remote Control service startup type.]LOG]!><time="08:31:45.358+480" date="02-15-2014" component="CcmEval" context="" type="1" thread="2976" file="ccmeval.cpp:279">
<![LOG[Result: Not Applicable, ResultCode: 0, ResultType: 0, ResultDetail: ]LOG]!><time="08:31:45.358+480" date="02-15-2014" component="CcmEval" context="" type="2" thread="2976" file="ccmeval.cpp:324">
<![LOG[Evaluating health check rule {9DCD49EF-E021-46FF-A777-49210B558527} : Verify/Remediate Configuration Manager Remote Control service status.]LOG]!><time="08:31:45.358+480" date="02-15-2014" component="CcmEval" context="" type="1" thread="2976" file="ccmeval.cpp:279">
<![LOG[Result: Not Applicable, ResultCode: 0, ResultType: 0, ResultDetail: ]LOG]!><time="08:31:45.358+480" date="02-15-2014" component="CcmEval" context="" type="2" thread="2976" file="ccmeval.cpp:324">
<![LOG[Evaluating health check rule {934F12E3-295E-4BA0-AE0F-09859685720F} : Verify/Remediate Configuration Manager Proxy service startup type.]LOG]!><time="08:31:45.358+480" date="02-15-2014" component="CcmEval" context="" type="1" thread="2976" file="ccmeval.cpp:279">
<![LOG[Result: Not Applicable, ResultCode: 0, ResultType: 0, ResultDetail: ]LOG]!><time="08:31:45.362+480" date="02-15-2014" component="CcmEval" context="" type="2" thread="2976" file="ccmeval.cpp:324">
<![LOG[Evaluating health check rule {43029EED-EB9D-4E35-A5F7-7FDD93EC8C57} : Verify/Remediate Configuration Manager Proxy service status.]LOG]!><time="08:31:45.362+480" date="02-15-2014" component="CcmEval" context="" type="1" thread="2976" file="ccmeval.cpp:279">
<![LOG[Result: Not Applicable, ResultCode: 0, ResultType: 0, ResultDetail: ]LOG]!><time="08:31:45.364+480" date="02-15-2014" component="CcmEval" context="" type="2" thread="2976" file="ccmeval.cpp:324">
<![LOG[Evaluating health check rule {7B9F8FF6-EDF7-42CA-A67F-073A2E161C19} : Verify/Remediate SQL CE database is healthy.]LOG]!><time="08:31:45.364+480" date="02-15-2014" component="CcmEval" context="" type="1" thread="2976" file="ccmeval.cpp:279">
<![LOG[successfully evaluated all client health rules.]LOG]!><time="08:31:45.364+480" date="02-15-2014" component="CcmEval" context="" type="1" thread="2976" file="ccmeval.cpp:329">
<![LOG[Fail to get integer from registry]LOG]!><time="08:31:45.375+480" date="02-15-2014" component="CcmEval" context="" type="2" thread="2976" file="evalcommon.cpp:296">
<![LOG[Fail to get MPFailCount from registry, restart counting from 0]LOG]!><time="08:31:45.375+480" date="02-15-2014" component="CcmEval" context="" type="2" thread="2976" file="evalservercomm.cpp:148">
<![LOG[Client is set to use HTTPS when available. The current state is 224.]LOG]!><time="08:31:45.389+480" date="02-15-2014" component="CcmEval" context="" type="1" thread="2976" file="ccmutillib.cpp:412">
<![LOG[Client is set to use HTTPS when available. The current state is 224.]LOG]!><time="08:31:45.393+480" date="02-15-2014" component="CcmEval" context="" type="1" thread="2976" file="ccmutillib.cpp:412">
<![LOG[Raising event:

instance of CCM_CcmHttp_Status
{
ClientID = "GUID:41D645C9-EDD1-4FB5-B7FF-7D30138B5184";
DateTime = "20140215163145.406000+000";
HostName = "AP020.carefree.local";
HRESULT = "0x00000000";
ProcessID = 1768;
StatusCode = 0;
ThreadID = 2976;
};
]LOG]!><time="08:31:45.406+480" date="02-15-2014" component="CcmEval" context="" type="1" thread="2976" file="event.cpp:715">
<![LOG[Client's current MP is http://AP020.carefree.local and is accessible]LOG]!><time="08:31:45.408+480" date="02-15-2014" component="CcmEval" context="" type="1" thread="2976" file="evalservercomm.cpp:317">
<![LOG[MP check succeeded]LOG]!><time="08:31:45.409+480" date="02-15-2014" component="CcmEval" context="" type="1" thread="2976" file="evalservercomm.cpp:179">
<![LOG[send previous report if needed.]LOG]!><time="08:31:45.410+480" date="02-15-2014" component="CcmEval" context="" type="1" thread="2976" file="messagesender.cpp:281">
<![LOG[Fail to get time from registry]LOG]!><time="08:31:45.410+480" date="02-15-2014" component="CcmEval" context="" type="2" thread="2976" file="evalcommon.cpp:245">
<![LOG[Can't determine whether previous sent succeed, assume sent failed]LOG]!><time="08:31:45.410+480" date="02-15-2014" component="CcmEval" context="" type="2" thread="2976" file="messagesender.cpp:190">
<![LOG[Fail to get string from registry]LOG]!><time="08:31:45.410+480" date="02-15-2014" component="CcmEval" context="" type="2" thread="2976" file="evalcommon.cpp:347">
<![LOG[There is no previous report sent]LOG]!><time="08:31:45.410+480" date="02-15-2014" component="CcmEval" context="" type="2" thread="2976" file="messagesender.cpp:330">
<![LOG[Fail to get time from registry]LOG]!><time="08:31:45.410+480" date="02-15-2014" component="CcmEval" context="" type="2" thread="2976" file="evalcommon.cpp:245">
<![LOG[Can't determine whether previous sent succeed, assume sent failed]LOG]!><time="08:31:45.410+480" date="02-15-2014" component="CcmEval" context="" type="2" thread="2976" file="messagesender.cpp:190">
<![LOG[Previous send is not complete, need to send report this time.]LOG]!><time="08:31:45.410+480" date="02-15-2014" component="CcmEval" context="" type="2" thread="2976" file="messagesender.cpp:440">
<![LOG[begin to send client health status report]LOG]!><time="08:31:46.410+480" date="02-15-2014" component="CcmEval" context="" type="1" thread="2976" file="messagesender.cpp:483">
<![LOG[successfully sent client health status as a state message.]LOG]!><time="08:31:46.456+480" date="02-15-2014" component="CcmEval" context="" type="1" thread="2976" file="messagesender.cpp:491">

 

Not only client status show as "No results" but also no date for hareware scan.

 

Dose anyone have any idea?

 

Any help will be appreciated.

 

Thank you

[kopusx]

No answers on this?

[BXtech]

Same issue here Clients state failed to get time from registry. I looked at the schedule tasks they seem to run fine the ccmeval log however gives me the time in registry error.

[marchepô]

Hello,

 

This not to dig up an old problem, but to give the definitive solution.

 

You didn't have a look for the good error.

 

The first error in your log is :

<![LOG[Failed to get SOFTWARE\Policies\Microsoft\Microsoft Antimalware\Real-Time Protection\DisableIntrusionPreventionSystem]LOG]!><time="08:31:45.353+480" date="02-15-2014" component="CcmEval" context="" type="2" thread="2976" file="cmclientevaluator.cpp:1274">​

 

With this one you can find how to remediate your problem here : http://www.toolzz.com/?p=1278

 

Problem solved.

[spgsitsupport]

Same issue with one client, but the "solution" was nowhere near. These values were already there!

 

Still see in log:

Failed to get SOFTWARE\Policies\Microsoft\Microsoft Antimalware\Real-Time Protection\DisableIntrusionPreventionSystem

even the key exists!

And the end of log states:

Begin to send client health status report	
Successfully sent client health status as a state message.

Yet still "No Results" in client health

 

edit:

As it turned out, while trying to fix another issue, I deleted clientstate.dat

Without this file the whole system breaks (it never gets re-created)

 

Copied the file from another machine & hardware scan worked & it instantly reported Pass